SUSAN A. STASINOS

 

Email:  email@susanstasinos.com

 

http://www.linkedin.com/in/susanstasinos

 

 

PROFESSIONAL PROFILE

 

Technical Management professional with expert technical and business analysis skills as well as experience in financial services and Compliance.  Accomplished in eliciting, analyzing, communicating, and validating requirements for business processes, policies, and information systems.  Works well under pressure to deliver strategic business solutions to stakeholders while effectively managing multiple concurrent projects.  A creative problem solver with strong analytical and communications skills who is driven to do or learn whatever is necessary to facilitate the successful completion of projects.  Skilled in:

  • Ethics & Compliance
  • Regulatory Compliance
  • Business Requirements
  • User Acceptance Testing
  • PC/Network Security

 

  • Project Management
  • Process Improvement
  • Business Process Redesign
  • Metrics and Data Analysis

 

  • Product and Process Trainer
  • Full Lifecycle Development
  • Oral and Written Communication
  • Management Reporting
TECHNICAL EXPERTISE
Languages

Software

Platforms

  • Microsoft VBA
  • Lotus Notes
  • Adobe Acrobat with JavaScript
  • HTML
  • C# - Beginner
  • Javascript - Beginner
  • Word, Excel, and PowerPoint
  • Microsoft Access
  • Crystal Reports & Microstrategy
  • Lotus Notes and Outlook
  • Microsoft Project
  • Microsoft Windows NT
  • Microsoft Windows XP
  • Microsoft Windows 7
  • Linux - Beginner

 

 

PROFESSIONAL EXPERIENCE

 

MetLife Insurance Company – Aurora, Illinois                                                                                         1978 – 2009

Through it subsidiaries, MetLife Inc. provides individual insurance, employee benefits, and financial services in the United States, Latin America, Europe, and the Asia Pacific.

 


Senior Compliance Consultant – Corporate Ethics and Compliance                                                        1996 – 2009

 

Office Manager                                                                                                                         1978 – 1996

 

 

Waubonsee Community College, Sugar Grove, Illinois                                                            1999 - 2001

 

Part-time Adjunct Professor – School of Business

·         Microsoft Word 97 – Intermediate and Advanced classes

·         Microsoft Excel 97 – Intermediate and Advanced classes

·         Microsoft Access 97 – Advanced classes

·         Windows 98 – Beginning and Intermediate classes

·         Operating System Theory – Windows 98

·         Web Design using HTML

 

EDUCATION

 

Colorado Technical University, Colorado Springs, Colorado                                                    Nov. 2005 - Feb. 2006

Master of Science, Project Management-Information Technology Management (Graduated Summa Cum Laude, 4.0 GPA)

Aurora University, Aurora Illinois                                                                                           Sep. 1992 – June 1996

Bachelors of Arts, Computer Information (Graduated Cum Laude with a GPA of 3.62)

 

CERTIFICATION

 

VTC.com                                                                                                                                                    Feb. 2010

Certificate of Successful Completion of Fundamentals of Computer Security

 

Colorado Technical University Online                                                                                                        Aug. 2005

Professional Certificate in Systems Analysis and Integration at Graduate Level

 

Colorado Technical University Online                                                                                                         May 2005

Professional Certificate in Network and Telecommunications at Graduate Level

 

Colorado Technical University Online                                                                                                        Feb. 2005

Professional Certificate in Database Management at Graduate Level

 

MicroStrategy Corporation                                                                                                                         Feb. 2004

Certificate of Successful Completion of MicroStrategy Report Developer Course

 

PROFESSIONAL DEVELOPMENT

 

Learning Tree International                                                                                                                        Nov. 2005

MicroStrategy Report Developer Course